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Contact, service and support



SERVICE AND SUPPORT

Unsurpassed customer service and support

Reliability has always been synonymous with Dukane products. Employing the principles of Total Quality Management (TQM) and ISO 9001, we design and manufacture our products in St. Charles, Illinois, USA. However, we don't stop there in striving to meet your needs.

DUKANE

We meet with you at predetermined intervals, and from the first day you receive our products, we stand behind you to assist. We know that your project's success depends on a perfect fit between your components and our products. Therefore we help you with installation and optimal adjustment — the best for your application. Before we leave, we make sure that everything is completely ready for you to launch production right away. In addition, if necessary we stay longer and provide service or part replacement for up to 24 hours.

We will train your employees to operate our products through beginning and advanced seminars in our education program. Additionally, we offer professional literature with our products and manufacturing processes. All this allows us to better implement any technical or manufacturing change that you request. At Dukane, we're always looking for a way to meet your needs.

  • Fast service and support
  • Service loaner program
  • Assistance from our engineers
  • Training and seminars

CONTACTS

Dukane IAS, s.r.o.
Address: Ve Velazu 277
252 62 Statenice/Černý Vůl
Czech Republic
Tel./Fax: +420 220 970 509
E-mail: ceuropeinfo@dukane.com
Internet: www.dukane.com/us/
Czech Republic European regional manager:
Application engineer: Administration: Service technician: Technical service and automation: Application engineer: Company salesman ČR/SR:


Created by WMS Company
DUKANE IAS s.r.o. | Ve Velazu 277, 252 62 Statenice/Černý Vůl | Telefon: +420 220 970 509